Privacy Policy

At Sergee, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website and submit information through our contact form.

  1. Information We Collect

When you fill out our contact form, we may collect the following personal information:

  • Name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Project details and other messages
  • Preferred contact method
  1. How We Use Your Information

The information you provide will be used for the following purposes:

  • To respond to your inquiries or project requests.
  • To provide the services or information you request.
  • To communicate with you regarding ongoing projects or potential collaborations.
  • To improve our services and website.

We will only contact you in relation to your inquiry unless you provide explicit consent to receive marketing communications.

  1. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: By submitting the contact form, you consent to us processing your personal information to respond to your request.
  • Legitimate interest: In some cases, we may process your data to pursue our legitimate business interests, such as responding to customer inquiries or providing requested services.
  1. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential and secure.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If your inquiry does not lead to a project, we will delete your data within 12 months from the date of last contact.

  1. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your personal data.
  • Restrict the processing of your data.
  • Object to the processing of your personal data.
  • Withdraw consent at any time if we rely on your consent to process your data.

If you wish to exercise any of these rights, please contact us at web@sergee.co.uk.

  1. Security

We take appropriate technical and organisational measures to ensure your data is handled securely and to protect it from unauthorised access, loss, or alteration.

  1. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed.

  1. Payment Information

We may collect payment information from you if you engage in any paid services with . However, please note:

  • Third-Party Payment Processors: We do not store or directly handle any payment information (such as credit or debit card details) on our servers. All payment transactions are processed securely through trusted third-party payment processors who are compliant with applicable payment standards, such as PCI-DSS (Payment Card Industry Data Security Standard). These providers have their own privacy policies governing how they handle your information.
  • Data We Collect: When you make a payment, we may collect your name, billing address, and contact details to process the transaction. This information is used solely for billing purposes and for providing customer service in relation to your purchase.
  • Security of Payment Information: We take appropriate measures to ensure your payment data is handled securely by working with certified payment processors. We do not have access to or store your card details on our systems.
  1. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

SERGEE

Email: web@sergee.co.uk

Phone: 07375953452

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